Posts Tagged ‘public speaking trainer’

Difficult public speaking task successful

Hats off to the Duchess of Cambridge. She took on a difficult public speaking task recently and came through with shining colours.

She was a little nervous

“Kate”, as she’s known to most of us, delivered her first official speech at the East Anglian Children’s Hospice this week and, like most new speakers, she was a little nervous. Like most speakers, she struggled at the beginning, even though she undoubtedly worked with highly skilled presentation trainers and public speaking coaches. But she got through it fine and, overall, she did quite well.

She looked down at her notes

If I wanted to be hyper-critical, I could talk about how she looked down at her notes as much as she looked at her audience but for me, that was a small issue. She’s not accustomed to speaking in public. She is the future Queen of England and is therefore required to stick to her script to the letter and, as such, she knew that every word she spoke would be recorded, transmitted to millions of people, evaluated, assessed and criticized. Not your run-of-the-mill after-dinner address, even if she did have presentation training from top public speaking trainers.

A formidable group

She had plenty at stake and she knew it. Given that kind of pressure she did quite well, particularly given of the nature of the group she was speaking to. She was facing child residents of a hospice and their parents, knowing that those children would never mature, that those parents faced a future without their child; that this “precious time” as Kate referred to it, was short. What a formidable group to address as her first audience.

She stayed focused

Kate was very controlled. Partly because it’s her job to appear steadfast and strong. But I’ll bet that there was more than royal protocol running through her head as she prepared for and finally faced that audience. It’s an open secret that she and William hope to have their own child in the near future but, regardless of what private thoughts may have been on her mind, she stayed focused on the need to keep the audience’s attention on her royal visit rather than her unseen royal emotions.

She didn’t flinch

She could have so easily drifted into maudlin sentimentality or revealed her emotions, but she didn’t. It’s not easy for a woman who obviously loves kids to speak to terminally ill children and their parents as though they are any other group of parents and children. But she did it. Yes, she looked a little uncomfortable but she didn’t flinch.

Focus on her audience

Of course Kate has had plenty of public speaking training and we can expect that her presentation was heavily rehearsed. And I suspect that her presentation trainer helped her to contain her emotions. Her presentation trainer probably told her to focus on her audience, not on herself; and that what they felt would be more important than how she felt as she spoke.

Emotions can be difficult

We all have a duty to our audiences. After all, they are – or should be – the reason we’re up there in the first place. Emotions can be difficult to control. But sometimes they have to be squarely placed in the back seat while we navigate through what our audience needs to hear.

Stay focused

While it’s important in most instances to let our passion speak for us, as speakers, we have to recognize when it’s more important to stay focused on the message and to stick to it, regardless of how it makes us feel. You can see how Kate handled her challenge here.

Need a guest speaker?

If your group needs a skilled guest speaker or workshop leader, I’d like to help you. I provide a range of communications key note presentations and workshops. Please visit the presentations and workshops pages of this website and contact me to discuss how I can help you.

Need a presentation trainer?

Would you like help dealing with public speaking training and other communications issues? If so, please contact me to discuss my public speaking training programs. I provide one-on-one presentation training and group public speaking training sessions that provide tools to develop your public speaking skills. Contact me today

About Thomas Moss

Thomas Moss is a speaker, writer and coach who provides business communications services, primarily in the Greater Toronto Area, including Oshawa, Whitby, Ajax, Pickering, Markham, Richmond Hill, Newmarket, Vaughan, Brampton and Mississauga. Service is also available outside of the GTA.

Boring speaker introductions – and what to do about them

I’ve seen two speaker introductions in the past week, one in Toronto, the other in Durham Region, and neither of them did what speaker introductions should do. They were flat, unimaginative and uninspiring. But they don’t have to – and they shouldn’t – be that way.

Organizers provide a speaker introduction
It’s standard practice for conference organizers to provide a speaker introduction and a thank you message.  But they’re often written by people who have no particular feeling for the topic or the speaker and they usually provide pretty basic information. And too often, that basic introduction gets read word for word in a tone that says, “I have to read this to you. It’s kind of boring but I have to do it”.

Throw it away
Here’s a hint: It’s not necessary to use the prepared introduction at all. You can throw it away. And in some cases the speaker would be better served if you did that. Instead of using the canned introduction, you can do a little advance research on the internet to dig out some interesting facts about the speaker and use them to do the kind of speaker introduction that benefits everyone.

Talk to the speaker you’re introducing
A Google search is a good place to start, followed by Linked In, Facebook and other social media sites. And hey, here’s a novel approach: how about talking to the speaker before the presentation and jotting down a few significant notes? You just might uncover some hidden gems.

Most speakers are flattered
And if you feel a little shy about approaching the speaker before the presentation I suggest that you just relax and do it anyway. Most speakers are flattered and happy to share some personal tidbits. An informal chat will probably be good for both of you. I’ve seen a number of introducers, who were clearly in awe of the speaker, add their personal discomfort to the formal (read: b-o-r-i-n-g) introduction. You don’t want to do that and a quick chat with the speaker will help you avoid it.

You’re introducing people
Think about it. What are you doing? You’re introducing people who’ve never met: the speaker and each member of the audience. Now, admittedly the introduction is one-sided, with the speaker being introduced in detail and everyone in the audience not being introduced individually at all. But really, the purpose is the same: you’re trying to build a bridge between the speaker and the audience. You’re telling each member of the audience why they should be interested in this person. And by doing that, you’re telling the speaker that the audience has been prepared to open their minds to the presentation.

Warm up the audience
What most people don’t know is that an audience needs to be warmed up. The speaker needs to develop a bit of a relationship with members of the audience before they are ready to accept and trust what’s to follow. It’s like any other introduction: You have two strangers coming together for the first time. Neither knows the other and there’s this cool breeze in the room until they break the ice. Your job as the person who’s introducing the speaker is to shorten that getting-to-know-you phase by telling the audience who it is who’s about to address them and why the presenter and/or the presentation will have value for them. You’re the front person, the warm up guy/gal.

Generate excitement
If that process is reduced to an obligation and a formality I think it should be dispensed with entirely because the silent message is: “I’m bored, this introduction is boring and the speaker may be boring too.”  But the implied message should be: “I’m excited to be here. I’m delighted to be introducing this dynamic speaker. You’re really going to like this . . .”

Get the process started
The speaker needs you; the audience needs you. You are a very important person if you’ve been selected to introduce someone. You set the tone and the mood. You get the process started.

Get a little animated
I like to get a little animated when I introduce a speaker, to share a few significant things in their background and to wind it up with something like “Would you please join me in giving a warm welcome to . . . Jane Doe!” It’s my tamed down version of Ed McMann’s famous nightly introduction on The Johnny Carson Show: “And now . . . h-e-e-e-e-e-e-e-e-e-re’s Johnny!!”

Ad lib
Obviously, you don’t have to go as far as Ed McMann. In fact, you may be able to do a very adequate job with the material conference organizers provide. All you have to do is rewrite the main points into bullets set in large type that you can easily read.  And ad lib from there. Keep your bullets short enough that you can scoop them up with a glance (without losing eye contact with your audience), show your smile in your voice as well as  your face and generate a little excitement.

Keep it short
One final word: I like short introductions that take about a minute or less. There are occasions where a longer introduction is appropriate but, for most presentations, a one-minute introduction is perfectly adequate. We don’t want to hear an entire biography; we just want to know why we should listen to this person and what he or she is likely to provide for us. We want to be warmed up, to get a little excited and anticipate what’s to follow.

You can do this
You can do this. It’s easy. Just create some good material, get a little excited and share your excitement with the audience.

Need a guest speaker?

If your group needs a skilled guest speaker or workshop leader, I’d like to help you. I provide a range of communications key note presentations and workshops. Please visit the presentations and workshops pages of this website and contact me to discuss how I can help you.

Need a presentation trainer?

Would you like help dealing with public speaking training and other communications issues? I provide one-on-one presentation training and group public speaking training sessions that provide tools to best develop your public speaking skills. Contact me today.  You’ll be glad you did!

About Thomas Moss

Thomas Moss is a public speaker, speech writer and coach who provides business communications services, primarily in the Greater Toronto Area (GTA) and throughout Ontario, including Oshawa, Whitby, Ajax, Pickering, Markham, Richmond Hill, Newmarket, Vaughan, Brampton and Mississauga. Service is also available outside of the GTA.